WHAT WE DO
Technology starts with a better question.
Buffr brings software, data and analytics together around the problems organisations need to solve. We do not invent packages or prices on this page.
Talk to BuffrONE CONNECTED VIEW
One problem can touch many parts of a business.
A visitor’s arrival is an experience for the visitor, a task for reception and a record for the organisation.
A forecast is information for a manager, a planning input for a team and a decision about what happens next.
We look at those connections before deciding what kind of solution is needed.
01 · SOFTWARE
Make the work easier to do.
Software can bring a process into focus: who needs to do what, what information they need and what happens next.
We explore digital tools that support real work, from customer-facing experiences to applications used by internal teams. What is live today is named as such; planned work stays planned.
Questions we explore
- Where does work slow down or become repetitive?
- What information do people need at each step?
- What should a useful tool help them do?
- How will the organisation know whether it is working?
02 · DATA
Bring the information into view.
Data is useful when people understand what it represents, where it came from and how it relates to the question in front of them.
We explore ways to make information clearer and more useful, whether it begins in a spreadsheet, a report or several separate systems.
Questions we explore
- What information is available today?
- Which records matter to the decision?
- Where are the gaps or inconsistencies?
- Who needs access to the result?
03 · ANALYTICS
Understand patterns. Prepare for possibilities.
Analytics can help an organisation see what has happened, explore why it happened and consider what may happen next.
The work begins with a business decision. The method follows the question, the available information and the consequences of getting the answer wrong.
Questions we explore
- What decision is the organisation trying to improve?
- What does the current approach look like?
- Is there enough information to test another approach?
- What would a useful result change?
START A CONVERSATION
Start with the challenge.
Tell us what is happening, what you want to improve and what a useful outcome would look like.